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ECost.com, Inc. Complaint - Product Ordered Not Received

Review by Inspector II on 2008-12-31
CITY OF INDUSTRY, CALIFORNIA -- I ordered Paint Shop Pro from eCost.com, and they sent me something called "Snagit", not even close to the product ordered. They do not respond to requests for refund. I also filed a dispute with PayPal, and they said they couldn't honor it, because eCost.com sent me SOMETHING, even though it wasn't what was ordered!

PLUS, I went to the physical address listed on eCost.com's website of 118 Brea Canyon Road, City of Industry, CA, and the company actually there said they never heard of eCost.com!
Comments:2 Replies - Latest reply on 2008-12-31
Posted by Anonymous on 2008-12-31:
Actual address is:
Pfsweb Inc
500 N Central Expy
5th Floor
Plano, TX 75074
Tele: 972 881 2900
Posted by madconsumer on 2008-12-31:
i think corel corp is in california.

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