Abaco Moving Company and Storage Complaint - The Worst Experience Of My Life
SAN JOSE, CALIFORNIA -- When I was quoted a price of $3500.00 to relocate from Southern California to Florida, I thought I found the best deal in town. I reviewed my entire household not leaving 1 single item out, with the OWNER of the company. His name is BARRY. Upon arriving 4-5 hours behind schedule, three men who barely spoke any English showed up with what looked like a DUMP truck. Not like the photo you see on the website that they had enhanced for sales purposes. They took all day, packed, wrapped, and loaded all my belongings for a "2" bedroom home. They locked the truck and then told me I was incorrect about what I told them I had! They then proceeded to CHARGE me $10,000 to continue with the move.
After a few hours of negotiating and "crying" (yes I was upset), we settled and agreed on $5500, since the local police dept said they couldn't help us. They WOULD not allow us to remove our stuff from the truck and also tried to LEAVE back to Los Angeles. It was a nightmare. They even went as far as sending a guy called MIKE over to do all the sweet talking and selling. Ok, so at this point we know we were SCAMMED! We were had.
We were the people that you see on TV. The victims. Later, we requested the second half of our move. A man shows up, (with no HELPERS) in a SEMI-TRUCK, speaks no ENGLISH, and demands the remaining $3000.00 in payment or he would not remove the belongings from the truck. This dirty filthy man, dumped our stuff in the grass (we have this all on video, took our money and left. We called the local police dept and they cornered this man into the lot, but since he was NOT employed through the co. they had to let him go with our money. Missing items were many! Most precious wedding gifts, furniture, and clothes were missing.
They even left us with all the blankets and someone else's USED mattress that didn't belong to us. Part of the agreement that we signed was for "Re-Assembly" which, this company failed to provide. We submitted a claim to this company and they failed to notify us they received anything. They referred us to another company that basically wanted us to fill out all the same paperwork we sent to them. We were also advised that we would be lucky if we received 70.00 for the missing stuff. We definitely learned our lesson, but we are looking for all of our money back. This was the worst experience I have ever been through in my life!
The owner of the company has done this to many other people and has no regrets at all. He talks this smooth and sweet talk over the phone, but he is full of empty promises. DO NOT USE THIS COMPANY!!! THIS IS A WARNING!!!!!!WE WENT THROUGH SO MUCH HEART ACHE IT IS UNREAL.