American Laser Center - Fort Lauderdale Complaint - Consumers Beware! Hair Removal? Yeah Right
FORT LAUDERDALE, FLORIDA -- They will remove money from your pocket but no hair from your skin so beware.
ALC does not care whether your hair is removed or not, they just want to get paid. During the consultation I was never told that it would be harder or impossible to remove hair from my black skin due to pigmentation; the consultant even let me feel a laser telling me it's pain-free, which it turned out not to be. She must have had it on a cool setting, because the actual procedures are very painful. To say the least I went for almost two years with not a single hair ever being removed. Whenever I called corporate to let them know I was not getting results, they always said they would review my case and get back to me. This "getting back to me" every time I called went on for 6 months before I threw my hands up in surrender. Yes I gave up and no I'm not proud. To all the black/African Americans out there beware. If laser hair removal has worked for some, find out from someone you know. Do not go to ALC, you will only be lied to and put on hold for long periods of time. You will not get your money back and no one will even apologize for all the money you spent on gas and mileage going to and from their very distant office to be tortured by their worthless machine. Well it is a good torture machine so it's not totally worthless.
The employees seem to be numb to your complaints. They need their jobs so they continue their routine knowing that it's not working. I would have preferred to have my $900 (gas included) fall out of my purse than to have that company steal it away from me. Maybe the person to find it would have actually deserved it.