American Express Complaint - Amex Lowered My Limit Too
HAWAII -- On 12-31-08 I put in an order to the same vendor I have used for some time asking them to put it on my American Express Gold Card on file. I was called back saying it was declined. So I call Amex thinking they had made a mistake or didn't receive my last payment for some reason. I was informed my limit had been lowered to $1600, (which coincidentally was what was owed on the next months billing). Got the same run around I have been reading on this review site etc. etc. My business with Amex will be ending, as I've seen many are doing on this site. However, I would like to make a suggestion as to what I plan to do. Don't cancel your card, use it once a month for 20-100 dollars. They will still have to send you statements (request mailing not online) do the paper work, for literally no return (2% from the merchant) which brings me to my next plan. I have a small business ($400,000 annual revenues) that as of today no longer accepts American Express. They aren't getting revenue through my store.
This is my first review but I will be posting all I can to as many places as I can; please help me pass the word.