Verizon Complaint - Verizon Bundle Deal Scam
CONVOY, OHIO -- Verizon bundles is one hell of a scam. We made our first mistake by ordering the bundled deal on line. Even though we were accepted and approved for the triple deal of phone service, high speed internet and direct TV for the price of $117.00 A month, once the phone was connected we were told, we could not get high speed internet. After many calls to Verizon and to direct TV, we are still waiting, after two months, for the phone and the direct TV to be bundled. After all the extra fees, we are paying a ridiculus price for both the phone and TV. This is an outright scam. Once you agree to a bundled price, Verizon totally ignores the deal and charges you what ever they want. Direct TV does too, our one year agreement has now become a two year agreement. I hold both companies responsible, but feel that Verizon is the one offering the bundle and should hold up their end of the deal.
If we are not bundled by the next month, I will consider the contract void and look for another phone company even if I must go cellular. I will also contact the attorney generals' office.