United Parcel Service Complaint - Dead Maine Lobsters - Overnight Delivery
GREENBANK, WASHINGTON -- An intimate New Year's Eve celebration centered around live Maine lobsters was ruined by UPS's inability to do the one thing for which they exist. The lobsters had been shipped (at an outrageous cost) for overnight delivery and the status was "out for delivery" from 9:00 A.M. till 10:30 p. m., at which time it changed to "rescheduled" for delivery 2 days later. My guests' celebration was ruined, the lobsters arrived dead and the shipper (who HAD done their job) is out a ton of money.
Hopefully the shipper will change another shipping company.