Lan Airlines Compliment - Pleasantly Surprised
MIAMI, FLORIDA -- We tried LAN Airlines (f'ly LAN Chile) this year for our trip to South America. This is a top notch airline. The check-in process at both airports was faster than anything I have experienced for the last 8 years even though the flight was completely full. The counters were adequately staffed. They made a very generous offer to volunteers willing to delay their travel for 2 days (value of 4k for 2 people) however we did not accept. The jet was nice and equipped with touch screen with dozens of movies, TV shows, music etc. It seemed to have a little more leg room then other airlines.
This company does not steal it's customer's time. We will stick with LAN from now on. hopefully they will expand their US routes.