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AAA Battery Service Complaint - Fuming Former Loyal Customer

Review by Ms. Z on 2009-01-04
SAN FRANCISCO, CALIFORNIA -- THESE GUYS ARE CROOKS!!! Never and I mean NEVER do business with them! May 31, 2006 I called AAA because my car would not start in San Francisco. They dispatched an African American male driver to my location. He sold me a battery on the spot and I was on my way. December 2008 the battery stopped working. I called AAA again they came out and said that the battery in my car was an AC Delco battery and they only sell AAA batteries. I HAD BEEN SCAMMED!!! The $&@& sold me a used battery from elsewhere. I've been going back and forth with AAA and Auto Guardian and they told me there's nothing they can or will do about it, plus the guy no longer works for the company. And on top of that Jeff, the supervisor from Auto Guardian, told me that Keith the driver was also working for AC Delco at that time and that it was a strong possibility that something like that could have happened.

I am super pissed! AAA and Auto Guardian are a bunch of crooks and I will never do business with them again.
Comments:4 Replies - Latest reply on 2013-08-09
Posted by Anonymous on 2009-01-05:
It's entirely possible you didn't mean anything discriminatory by stating it, but your complaint lost much of its respect with me when you included the driver's ethnicity in your complaint. Please, filter out the unnecessary details.
Posted by Anonymous on 2009-01-05:
AAA contracts out with local service and towing companies. Your beef is with the contractor, and you should go after them. AAA should assist you. I am with Christopher C. The drivers ethnicity is not necessary in this post.
Posted by Ms. Z on 2009-01-28:
To all I only stated the guy's name and ethnicity because I want other consumers to beware of him. I am an African American myself, so there's no way I am a racist of my own kind. So people please do not go there!!! I am just floored that someone took advantage of me.
Posted by White guy on 2013-08-09:
Why did you have to point out that he's was black? And you tried to sound all pc and call him an African American .

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