Wal-Mart Complaint - Walmart Off Site Photo Processing
I downloaded pictures that I had had taken of my kids and had the copyright to on 12-6. These were to be Christmas presents, and since it was cheaper, I chose the option to have them printed off site, and sent to my local Walmart for free pickup. They were supposed to be ready the 11-15th. There was a hold put on them, but I never received any contact as to why, so I e-mailed them. They said it was due to the copyright being needed. So I e-mailed them the attached copyright. I ended up doing this 5 or 6 times to 3 different departments, and STILL got a e-mail stating if they didn't receive it they would cancel my order. Christmas came and went and I had nothing to give my family. I begged them to call me, but no one did. I ended up calling where I had the pictures taken, and she said that she had the same problem with the same services. She said that it is not Walmart, but Fuji that prints the pictures for Walmart, and she had Faxed in her copyright 4X and they still say they have not received it. Do not use Walmart for your photo needs.
They are fine for the 1 hour, I have done that many times, and just bring in a copy of the copyright, and they are fine with it. I am tired of incompetent companies!
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