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Global Tel*Link Complaint - Global Allows Inmates To Contact Minors

Review by MAD DAD on 2009-01-05
Just received my December bill with over $135 in collect charges from an adult male to my adolescent daughter. There was no mention of charges, only asked to accept the call and she was foolish enough to.

Global was not cooperative in reversing the charges or providing information on the caller.
Comments:4 Replies - Latest reply on 2009-01-05
Posted by Anonymous on 2009-01-05:
Does your daughter know this person? Surely she is smart enough to know not to except collect calls from strangers.
Now who's being foolish?
Posted by Anonymous on 2009-01-05:
I want to make sure I understand the complaint You are upset that Global Tel did not advise of the charges when asked whether or not the call was to be accepted. Okay, I get it and I would not be happy either if that is in fact what happened. If your daughter is old enough to answer the phone she is old enough to ask for assistance from her parents (or hanging up the phone) BEFORE accepting a call from an inmate.
Posted by Anonymous on 2009-01-05:
Dang! It's been a dream of mine to have my number circulated through a woman's penitentiary, and after reading this, I believe there is hope that my dream will come true.
Posted by jktshff1 on 2009-01-05:
For once, Global's hands are clean. It's your daughter and the jerk she is talking to that are to blame.

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