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Remodel America Complaint - Broken Promises - Fuel Pledge Fraud - Replacement Windows Xcel 3
Replacement Windows Xcel 3 - Complaint
MURFREESBORO, TENNESSEE -- Oct 2007 my husband and I had replacement windows installed. they had a fuel savings pledge of 49% off heating and cooling. When the year was up they were to compare the year with the new windows with the old ones to see if there was a savings. they received all the documentation for this from me directly. they spoke to me on the phone and stated they had it but had not looked at it yet. I asked them to call me back when they had. It has now been 2-3 months and now no one is even answering all their phones. I don't know if they are now closed or what. All I get when I call is a message saying all their representatives are busy and to hold. I did hold for quite a long time one day and still nothing.
Just be warned this company is questionable. This also makes me wonder what would happen if any of them needed repair.
Just be warned this company is questionable. This also makes me wonder what would happen if any of them needed repair.
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