Remodel America Complaint - Broken Promises - Fuel Pledge Fraud - Replacement Windows Xcel 3
Replacement Windows Xcel 3 - Complaint
MURFREESBORO, TENNESSEE -- Oct 2007 my husband and I had replacement windows installed. they had a fuel savings pledge of 49% off heating and cooling. When the year was up they were to compare the year with the new windows with the old ones to see if there was a savings. they received all the documentation for this from me directly. they spoke to me on the phone and stated they had it but had not looked at it yet. I asked them to call me back when they had. It has now been 2-3 months and now no one is even answering all their phones. I don't know if they are now closed or what. All I get when I call is a message saying all their representatives are busy and to hold. I did hold for quite a long time one day and still nothing.
Just be warned this company is questionable. This also makes me wonder what would happen if any of them needed repair.