RCN Complaint - RCN Continues To Trick With Prices And Downgrade My Account!
RCN is simply terrible. Not once, not twice....but more than half a dozen times. They have changed the pricing on my package until I complained many many times. Then I found out just today they cut down my channels and said I had to PAY EXTRA for channels I had just a week ago and didn't ever change my package. They claimed they "renamed" packages and denied it was a downgrade, even though they said the package has LESS channels at the same price. These guys have some nerve given that cable TV is falling off the radar and internet is going to be everything.
RCN - get with it and treat your customers like you WANT TO KEEP THEM. First thing I see, I am leaving.