Banzai/Toy Quest Complaint - Banzai Water Slides Horrible -- Customer Service Horrible

Review by mary Popolizio on 2009-01-05
This company didn't care that we had just purchased this water slide for almost $400 2 months previously and the thing just literally fell apart. I called the company they said they didn't care and there was nothing that could be done. They said I should have contacted them previous to the 2 months, I stated the fact that I couldn't locate the company.

I had called Walmart, I had called Toysrus, I had called KBtoys, I called everyone and anyone and just happened to find the information accidentally today...
Comments:6 Replies - Latest reply on 2013-07-03
Posted by Anonymous on 2009-01-05:
Banzai Water Slides have a number of complaints on this site. Banzai looks to be putting some real junk out.
Posted by Slimjim on 2009-01-05:
I know I would never buy one of these based on what people with real in-the-know have posted about it here.
Posted by Anonymous on 2009-01-05:
I almost bought one of these last year, but was saved at the last minute by some reviews that popped up here.
Posted by christi on 2011-05-31:
the same thing happened to me today! when I pay $400 bucks for something I except it to last a while not a couple months!!!!
Posted by russ on 2011-06-06:
I had the same problem the seams fell apart after 2 times .I had one 4 years ago it was great .now poor quality.it won't stay fully inflated...junk I took it back to the store...
Posted by Jen on 2013-07-03:
Would have been more helpful she would have left the number. Not that they are going to do anything.

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