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Phoenix Service Group Complaint - Phoenix Service Offered By Dick's Sporting Is Deplorable

Review by Tedgolightly on 2009-01-05
WEST ORANGE, NEW JERSEY -- I purchased a good elliptical trainer from Dicks Sporting Goods. I chose to buy the extended warranty.

What a mistake! So many phone calls just to get service, then months to get parts. Then no one will call back, or come out to install parts.

Dick's Sporting Goods is wonderful, but to ever rely on Phoenix, forget it. The managers lie! They do not follow up, and then do not honor their commitments.

There should be a law against these people!
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