Norton 360 Complaint - Norton 360/Symantic is a problem
After purchasing Norton 360 online, I was disturbed to find that I couldn't remove earlier Norton security programs (required in order to install Norton 360). After more than an hour on live chat and later with a technician (who started from the beginning), I decided that dealing with India on my local problem was not getting me anywhere. Norton and Symantic has seemed to have had a good name with regard to anti-virus programs, but you can bet that I won't waste any more time and money with this outfit.
In short, my satisfaction with them and this product was very negative. Good luck if you have the nerve to buy from them.