Cox Communications Inc Complaint - Cox is terrible - cable service
OAK HILL, VIRGINIA -- We had Cox Cable for several years when they decided to upgrade the system. while ;they were upgrading, we had outtages that lasted from several hours to several days. I had put their number on my speeddial do I could call them the minute it went out and ask for a credit on my account. They could never tell me when it would end. The last straw came when they were working right outside my house and they cut the cable line and then left. I called the company and they told me the guys were still working on it even though I could look outside and see no one there. After 24 hours they finally acknowledged that there was no one still working on the job and they would send someone to fix it in 4 more days!! When the repair crew came out that is when we saw the cut cable with our address clearly on the cable. We switched to DirecTV and no problems yet.