North American Bankcard Complaint - Wish I would have know
ST. CLOUD, MINNESOTA -- At the end of Nov of 08 a sales representative representing quantum merchant services by the name of Josh came into my salon offering me credit card processing services at a lower rate> tue good to be true Right? well we (meaning the 3 girls that work for me and myself) fell for it being times are tough and everyone wants to save a buck. well a buck we did not save. we have been charged fees that we where told would not be charged to us. every time we contact NBA we get put on hold forever (2hours on one occasion). And nothing ever gets acomplished. All we are ever told is yes we will credit you or you will get a statement credit, yet neither has happened. recently we where charged a fee of $79.99 for PCI. Well after reading other complaints regading this PCI fee we should have never been charged the fee. Once again we fight with NBA nothing gets solved. All 4 of us bank at different institutions and have and will be filing fraud charges against NBA for these fees we have been charged and hope to accomplish something. reading everyones reviews doesn't sound like we will have much luck. We also cancelled our contracts with NBA as of Jan 09 (within 45 days after signing our original contracts which we have never seen copies of). One again after reading other reviews my thoughts are this will not stop them and I will be changing my account. I will also be contacting an attorney to see what my rights are against NBA and the sales representative that signed me up with this bogus company. I will keep everyone posted and let you know what I will accomplish.
Knowing what I know now. Like the saying goes some things are to good to be true NBA would be one of those> they are NO GOOD.
Also NBA do not respond to this with your canned comments spare me the time. All you do is bs people anyway