Aarons Sales And Lease - Williamsport, PA 17701 Complaint - Verbally Sexually Harassed By An Employee In My Own Home While They Were Delivering Merchandise
WILLIAMSPORT, PENNSYLVANIA -- Hi I have been with Aarons for a little over a year now. I had a washer and dryer made by Maytag. I owed a little over 600.00 on it and I also had a lr suite which I was letting go back anyways as of the new year b/c I was given a lr suite from a family member that was like new. I didn't have the furniture long but to get to the point in the beginning of Aug. 2008 my washer stopped spinning out on cycles so Aaron's sent a Maytag repair man to my home to repair it. He fixed a belt that broke and 2 1/2 weeks later they were back out for the same problem again except for there also was a motor that needed replaced to b/c the washer would not spin out at all. It ended up leaking water out the sides of the machine so when I called Aarons and spoke to the manager he said he was gonna make it right and order me a new machine and bring me a loaner for in the mean time, well 1 1/2 weeks went buy and still had no loaner or new machine but my payments were being paid on time to. so when I called and asked for the manager he said the machine never came on the truck on Tuesday and he would reorder one for me.I was informed by another employee there that they forgot to order the new machine.
In the mean time they brought me a piece of CRAP for a loaner and I had that for a week. The delivery guys brought me a new washer but instead of using a dolly they banged it around in the back of the truck and dropped it on the ground but they still put it in my home, I went to use it and it would not work what a surprise! So I called the manager at Aaron's again he said they would credit me 2 weeks on my payments for the problems and i also wanted to let him know what all happened in my home while they were delivering the washer, while they were bringing the washer in my home the one employee sexually harassed me verbally over and over again in front of my two small children.
I asked him why he was not using a dolly to unload the washer and he replied to me with "I don't have to use a dolly I get enough exercise at night in bed" and he was also pumping his hands and waist in and out like a sexual position but it continued from there he told my 5 yr old daughter he was gonna take all his cloths off for your mommy. A few minutes later we heard him yell to his help "hey watch my left nut I need that for tonight and he laughed about it" I called and reported this to his boss but nothing has been done about it. I had to get a new phone number b/c he had our # and was calling from a cell phone and hanging up on my husband and me and it was happening at all hours at night so I got the police involved about it and found out he was using a personal cell phone not the company's cell phone. So the point is b/c I would not give Aaron's my new home number they took all my items and we were gonna pay the washer/dryer off in January but that did not matter they said if they didn't have my home number I couldn't keep the items. but they have my cell number and my work number and my husbands numbers. But do you think I have heard anything from them nope I haven't yet. And the guy is still working for them and that was why I didn't want to give the new # out he would only get it again and it would cost another 60.00 to request another number.
If I don't hear from the owner of the Williamsport store I am going public about this matter and also going to put a article in the Williamsport Sun-gazette as well. When I get done with them they won't have to worry about having to deal with customers b/c they won't be in business. I am asking for the money I paid on the washer and dryer back I did not want to get rid of it that was not in the plans so there for I feel if they don't want this publicized they will compensate me for all the problems and emotional stress of worrying about all this 2 days before Christmas and return me my money I paid on the washer/dryer unit they are the ones who wanted it back not me!!!!!