Ashley Furniture Complaint - Leather Couches Are Bonded Leather - Not Real - They Will Discolor
I bought a Sonoma Brown Leather couch and recliner from Ashley. Before the year was up, my husband told me to call them about the discoloration and sagging. I did. Guess what? Took them a year to come out. 2 months later, the same thing. THEIR REP CAME OUT, AND JUST WALKED IN. OF course, ASHLEY denied this. But I told him, LOOK, somethings wrong. He replied, I did not do any wrong. I am now sitting on the floor on the middle cushion on my couch for 10 months. Managers were also rude, done with it. Who is Monarch? The one who takes over Ashleys warranty? No one tells, Well, I just found out the Sonoma brown leather couch is not, hear me, NOT LEATHER. Leather really does not do this. IT does not DISCOLOR. They told me it was my abusive children. I do not have children. I am 60. I was nice, even though my husband may have not been to their representative He was rude. Then my husband was. You know, everyone can get up on the wrong side. Obviously, their representative did before we did Never sign their papers either. Their reps will tell you it is about their work. Naught.
It is a release as I found out, Always say you are not satisfied. Never let anyone of them fool you. NEVER SIGN ALWAYS BE DISSATISFIED AND NEVER TAKE THEM AT THEIR WORD IT IS NO GOOD. Even their specialist will tell you after this it will be replaced. Who would actually want their fake furniture? IF anyone near Spartanburg would like to e-mail me my address is email@example.com. Also make a sign in your vehicles on this problem. I WILL. COLLECTIVELY WE CAN MAKE A DIFFERENCE I hope the best for all of us who have been fooled once by ASHLEY.
Donna and Mark