Outback Steakhouse Complaint - Crave NO MORE - Outback Steakhouse in Arlington, VA
ARLINGTON, VIRGINIA -- I had a horrible experience at Outback in Arlington, VA on Jan.8. I ordered Curbside Take away service (admittedly, Curbside at this location has been spotty in the past). I ordered a burger-well done. When I got home and unwrapped it, it was RAW on the inside. I phoned the Arlington location and asked to speak to the manager and was connected with Ivy. I explained what happened, that it was a meal for my toddler and I felt it was unsafe to serve it to her due to E. Coli risk. She didn't offer a refund (which is all I wanted) and went on to quibble with me that their food doesn't have E Coli, stating she was food certified. I told her I was a former food regulator and that ALL ground beef is at risk of E. Coli and that was why the risk of consuming undercooked and uncooked beef was stated on Outback's own menus. She said "We're done" and hung up on me.
Needless to say, I won't be going back there again.
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