Wal-Mart Complaint - mbi flex card for purchases of pharmacy perscriptions
CLEVELAND, TENNESSEE -- here is a letter from the co. in chattanooga that gives us a card to use in helping us with copays on perscriptions & buying other health needs. because of wal-marts problems with master card we the consumer take another hit from a merchandise giant who doesn't care about the people who frequent their stores. i hereby suggest that everyone stop buying anything from wal-mart until they change their policies & apologize for the inconvience of their decisions without thinking about what effects their decisions have on the consumer.C & J Consulting & Administration, Inc.
P. O. Box 11026
Chattanooga, TN 37401
February 3, 2004
The mbi Flex Convenience card is a signature based debit card which is widely accepted among retailers; however, effective Sunday, February 01, 2004, Wal-Mart has decided they will no longer accept any type signature-based debit cards. The mbi card does not have a pin, Wal-Mart is requesting a pin for all debit card transactions. To that end, in order for Employees to utilize their Flex cards, they must seek other retailers who accept the cards and should have no problems in doing so as there is a large volume of retailers who do accept the cards. All charges to employees’ debit cards prior to February 01, 2004 will be honored. Should you receive any inquires as to participant cards not working at Wal-Mart this is why.
C and J Consulting and Administration, Inc., mbi, and Master-card take any retailer’s business decision to not accept the card very seriously. Amicable conversation still continues between Master-card and Wal-Mart and we are hopeful this decision by Wal-Mart will be resolved and reversed.
Should any solutions to this situation occur, we will notify you immediately. If you have any questions or if we may be of assistance, please do not hesitate to contact our office.
C&J Consulting & Administration, Inc.
“ Serving the concerned client”