Sears Complaint - Crummy Gasket, Crummy Service
HARRISBURG, PENNSYLVANIA -- Bought an Energy Star front-loading washer this spring for obvious reasons. The door gasket leaked soon after we bought it, leaking water over our laundry room. Fixed under warranty within an irritating but not outlandish time. Before Christmas the gasket failed a second time. The repair guy showed up the day he was supposed to, but to the wrong house. Rescheduled. This time, after waiting at home all day, the guy calls at 3:00 to say he doesn't have the part, and rescheduled for Jan.19.
So now, at the very best, we will have been without a washer for almost a month.