Maytag Corporation Complaint - A Dryer Should Last More Than 2 Years
We bought this dryer (specifically, the Maytag MDE4658AYW) in November 2006. We spent more than we wanted to because we wanted one with a lot of versatility and that would last a long time. It worked great for 2 years and 2 months. Then the motor died.
When we originally bought the machine, we paid $400, which was a good amount of money for a dryer at that time. The repairman quoted us $320 to fix it. He also recommended that we not fix it, but rather spend our money on a new machine of a different brand.
I was researching the problem on the internet and I found a fix-it forum where a man was talking about having the exact same problem with his Maytag dryer, except his was only a little over a year old... barely out of warranty. We decided we better take our repairman's advice.
Update Feb 17,2009
Shortly after I posted this review, a Whirlpool customer service person read it and contacted me. She sent me a motor at no charge and I installed it, so the dryer is working again. I don't know why they don't just give longer warranties, it would be a lot easier for everybody and it would have saved me $80 for the repair call. But at least it's cheaper than a new dryer.
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