Discover Card Compliment - Late Payment Fees And Interest Waived
I did not "discover" that I never received my December 2008 statement until two days after the payment was due. I had a very high balance at the time, over $44K, and the late payment fee and finance charges amounted to over $540! Customer service arranged for an electronic debit payment from my checking account at no charge and issued credit for ALL fees and interest.
I do have an excellent credit history with them but I was greatly relieved nonetheless. Very positive experience.