Capital One Platinum MasterCard Complaint - Capital One MasterCard: Use It or Lose It, Evidently
I used to think Capital One was great as others have said. I've had cards with them for years. I had good credit, always paid on time, they continually raised my credit. The current card was up around $6,000 credit. Then sometime later they sent me a letter saying they were lowering it to $4,000 because I didn't use my card often enough to suit their fancy. Then later after that, they sent another letter saying since I hadn't used the card lately, they suspended my card and were going to close it in 60 days.
I think that is total insanity. Instead of being GLAD to have good customers, they PENALIZE you for it. What is their insane purpose for this? Does it "cost them" for customers to merely "hold" their card in their wallets but not use them that often?
I don't need to use ANY of my credit cards that often for several reasons, the main one being my Visa Debit card works for me most of the time as I would rather pay "CASH"; and/or when shopping online I use PAYPAL (which is also like paying CASH).
Evidently Capital One would rather its customers be in BONDAGE to them via credit card debt.
I am cutting up my card and sending it back to them and telling them to close it "AT CUSTOMER'S REQUEST" -- and NOT at THEIR request. They are now total JERKS in my opinion.
PS: I forgot to mention that Capital One was the WORST at sending incessant repeated JUNK MAIL ("transfer checks" etc.) in the mail. I hated them for that, too, as I had to constantly be shredding those dang things in the shredder. What a WASTE of my time, their employee labor, and paper Capital One creates!
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