BMW/Mini of Sterling Complaint - Horrible Service, Attempt At Rip-off
STERLING, VIRGINIA -- I made an appointment for a tire change. I was given a loaner and it took the shop 3 days to change the tire. Each day I was called and told my rental would be covered. 2 months later, my rental deposit is not returned and Mini tells me only the first day is covered. I found this out after demanding to speak with a manager after none of my voice mails were ever returned.
Still waiting on the reimbursement. Too bad its the only shop in town.