Supercenter #1220 Complaint - I Will Never Set Foot Into Kirkman Rd. Supercenter #1220 Ever Again Because My Foot Is Chalky White From The Ortho Insecticide

Review by truk on 2009-01-10
ORLAMNDO, KIRKMAN RD., FLORIDA -- I will never set foot into kirkman rd. Supercenter #1220 ever again because my foot is chalky white from the Ortho Insecticide that got spilled all over me during checkout. The Management refused to solve this minor emergency in a timely manner. The management said, "well its your fault you wasted all the bug spray." The cashier accidentally pushed the bottle off the belt and into the aisle. the bottle of Ortho Insecticide split open and gushed out onto my pantleg and soaked my sock, all the way down into my boot. The cashier continued to scan all the items and complete the transaction. I stood in line at customer service to ask for assistance, but the chemical began to burn my ankle. So I stepped up to the manager desk and they told me to wash in the restroom. I took off my shoe and sock but could not lift my leg into the sink as I slipped on one foot. so I took handful of water and splashed it down toward my leg and tried to rinse my leg below the knee as well as my foot, but there was no soap.

I went back to the manager desk and they refused to help. the managers just went over to the cashier and verbally accosted her and walked around in circles. They seemed more concerned with mopping the floor than helping me clean my leg. I asked for a pair of shower shoes or even just a sock so I could make it to my car and go home, but they refused to help and continued to act as if it were my fault. so I had to stick my burning foot back into my insecticide filled boot, and walk to my car without assistance and drive home. as I walked out of the store, nobody even looked in my direction or offered their assistance. Now that I am home, I see the MSDS shows danger if in contact with skin. My skin is dry and crackling with dead skin flakes after nearly 15 minutes of exposure to the chemicals pyretherin in that Ortho insecticide.

This all occurred On Saturday, January 10th at 3:00pm. I will never go to that store ever again, due to the entire management staff's lack of action to provide any type of assistance to a customer during an accident.
Comments:23 Replies - Latest reply on 2009-01-11
Posted by Anonymous on 2009-01-10:
The store did nothing because they probably didn't know what to do. Probably afraid doing something would increase their liability. Jeez, they sell buckets, no? They could have gotten a bucket and filled it to wash off your foot. Most insecticides with pyrethrins instruct people contaminated with the product to 'wash thoroughly and consult a physician'. Provided you did the former, now it is time to do the latter. Go see a doc. Good luck!
Posted by Johanna on 2009-01-10:
What do you expect from a bunch of minimum-wage slave monkeys?
Posted by jktshff1 on 2009-01-10:
clutz, that's kinda harsh. At least they are working & paying taxes and not on the dole. It's more management's fault for not spending the $ on better training.
Posted by Anonymous on 2009-01-10:
It was very harsh. I hate to see people talk down about a working person because of their pay scale.
Absolutely pisses me off.
But, like my role model and site spokesperson said....
ummmm..... what DID she say?.... it was something about computers.... and people..... hell, I can't remember.

JC, can you say it again please.
Posted by Anonymous on 2009-01-10:
Play Nice!

Is that it, C20?
Posted by Anonymous on 2009-01-10:
I will forever be amazed at what a moderator DOESN'T remove.
Posted by Anonymous on 2009-01-10:
Me too, maybe we should picket or something.

Where's what's his face when we need him!?
Posted by Anonymous on 2009-01-10:
Right behind me! lmao!
Posted by Anonymous on 2009-01-10:
The Conn's guy is right behind you!?
Posted by Anonymous on 2009-01-10:
NO! The eraserman is.
Posted by Anonymous on 2009-01-10:
I see, well hang out here for a while, I think he missed one! LOL
Posted by Anonymous on 2009-01-10:
Clutzy any job in todays market should be welcomed by anyone willing to work, and does not make them less valuable because they don't make a six figure income. That remark is offensive and I hope that is not how you really feel about someone who may not be as fortunate as you.
Posted by D on 2009-01-10:
After 30 years in the pest control business I won't say that the poster wasn't allergic to "something", but I suspect it wasn't the pyrethrin.. more likely the oil base
I also assume that this location was a Walmart, no??
Posted by Anonymous on 2009-01-10:
You should probably see a physician, and ask the store for an accident report for their insurance company. That'll get their attention.
Posted by jktshff1 on 2009-01-10:
Posted by MRM on 2009-01-10:
Yes, I agree with JKT that the poster should go to the emergency department just to be on the safe side.
Posted by jktshff1 on 2009-01-10:
MRM, I agree with what you said that I said..when did I say it?
Posted by Mad at Edward Jones on 2009-01-11:
Everyone missed the boat on this one. EMS should have been called immediately. If I had been the OP, I would have calmly called for the paramedics. Chemicals burns are best flushed for at least 20 minutes, and every ambulance has the proper equipment to do so. Also, I would have been concerned if she inhaled any of the substance for a possible inhalation burn. As an EMT, this is my suggestion.

Posted by D on 2009-01-11:
I wonder how much exposure I HAD CUMULATIVELY TO THE INSECTICDES, TERMITICIDES FUMIGANTS AND FUNGICIDES over the course of 30 years...I remember going into fog treated buildings and the S.O.P at the time was to hold your breath...I would bet that I splashed enough insecticide concentrate to blanket the state of Michigan and at this point haven't suffered any ill effect effects effects...

What was I saying????
Posted by D on 2009-01-11:
For what it's worth, Pyrethrin (or Pyrethrum) is a natural insecticide derived as an extract of African Chrysanthamums... It is probably the safest of all the insecticides on the market...

The solvent that the pyrethrum is in is far more hazardous that the insecticide...
Posted by Anonymous on 2009-01-11:
OldF,you ever catch a buzz off the stuff you were using?
Posted by Anonymous on 2009-01-11:
Mad at Edward Jones, excellent and the best answer.
Posted by D on 2009-01-11:
Crash... fortunately no... That would have been a VERY BAD SIGN...

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