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Wilson County Motors, Smyrna, TN Complaint - Poor Service - Chevrolete Suburban

Review by jjordy on 2004-02-06
LEBANON, TENNESSEE -- The service department of Wilson County Motors failed to document an engine knock when my Suburban was brought in with the problem, therefore when the crank rod went out at 80,000 miles (5,000 mi out of warranty) General Motors refuses to fix the car because of lack of documentation.
Comments:1 Replies - Latest reply on 2004-03-15
Posted by Anonymous on 2004-03-15:
When and at what mileage did you complain about engine knock? If it has been recent (within a few weeks) you have a case butif it has been a while the knock you originally complained about would be useless in this matter

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