Target Informative - Target's Return Policy
As I read all the complaints about Target I must say I see a pattern. Almost every person that complains has an issue with their return policy because they don’t have a receipt or the receipt is expired. It really makes me wonder, whatever happened to responsibility? When will people learn they need to save EVERY receipt. If you don’t have a receipt, you can’t prove you bought it, don’t try to return it. Simple as that. People need to learn how to take responsibility for their actions and should stop expecting stores to hold their hand. Target has policies to protect themselves as well as their guests who do follow the rules. Target’s policy is very simple. You need to have your receipt, within 90 days (three months), and the item you want to return must be new, unused, in original packaging. This policy is very similar to all other major retailers. Target, and many other retailers, help a vast majority of their customers with their receipt lookup system.
Many retailers have such strict policies, and are getting stricter, because so many people attempt and get away with refund fraud. Here’s an example: A customer walks in to Target, or any other retailer, takes something off the shelf and ends up at Guest Services trying to exchange it or get their money back. Their refund is refused because they can’t prove they bought it, which they didn’t. I realize this may be a rare occurrence, but it has happened. It takes only a few of these refunds to make policies more and more strict. Many people think that giving store credit will keep the money within the company. This is a stretch considering the refunded merchandise might not have been paid for. So is there an alternative? Sure, you could be like Wal-Mart and Best buy and put stickers on things people bring in. This system only works to a certain extent. If you walked out of the store without paying for it, bought it at another store, or got it as a gift, you no longer have a legitimate refund.
In short, take responsibility for yourself. Save every receipt, give gift receipts or gift cards, and returns will be a breeze. If you can’t return it to the store, sell it on eBay or at a garage sale. Stores don’t have sympathy for people who try to rip them off.