Correctional Billing Services Complaint - Corrections Billing Is A Rip Off
ALBUQUERQUE, NEW MEXICO -- I have had correctional billing for a while I do receive the dates and time with my Qwest bill. How ever it is very important that you view these bills and always make sure you get confirmation numbers and names of the person you spoke to at correctional billing. I have caught duplicate charges on my phones bills costing me 5.75 a call for 10 min. I received some of the charges on my previous phone bill but was billed again on the next bill for the same calls. Also I have called and put money on my phone with my credit card and they said it didn't post but when I tell them I have the confirmation number they have to research it it has been nothing but a hassle.
It is also very hard to get threw to correctional billing and when you do the customer services person does not speak English to well and a couple of times I have been put on hold for hours at a time and/or hung up on. I would not recommend this services at all.
If anyone knows of any other place I could go through please let me know.