Brookstone Complaint - Deceptive Return Policy
MIAMI, FLORIDA -- When you buy from Brookstone, their special return policy is not posted next to the items it applies to. Seems like it should be easy to return an unused item with receipt within 30 days, but no. I confessed the truth, item had been taken out of plastic wrap and touched.
Oh, the horror. Better just to lie when you call them. Very disappointing coming from such a well know company.