Forever 21 Complaint - Customer Service
SOMEWHERE, NEW YORK -- Do not ever order on-line with Forever 21! First of all I made a purchase of $34.36 and they ended up charging that amount to my credit card 3 ADDITIONAL TIMES! Then when I call their customer service, They say they'll refund me my money, but they never did! The 3rd time I called, a lady didn't even let me finish my sentence, she just hung up on me. Also their Customer service number listed on their website doesn't work. If you need to reach them, the REAL number is: 1800-966-1355.. But guess what? That number doesn't work all the time. I'm boycotting that company, their clothes are made in sweatshops and their employees suffer poor working conditions.
Their clothes may be night and affordable, but the quality is garbage, and their customer service is horrible. Make the right choice!!!