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First Choice Power Complaint - Stay Away - Electricity Co.
Electricity Co. - Complaint
LEWISVILLE, TEXAS -- Customer service is poor. Not consistent in what they say. I had to call in 2 weeks straight to resolve a billing problem all they have to say is "it is forwarded to the back office". God knows where is their back office, problems never gets resolved. In fact it gets complicated with every rep's inconsistent explanations. Their rates are high my two bedroom apt 's bill is $350-$400. Two adults always at work.
Watch out before you get into this. First choice is having a lot of issues now than it ever had. My bank account was processed for withdrawing someone else's money????
Watch out before you get into this. First choice is having a lot of issues now than it ever had. My bank account was processed for withdrawing someone else's money????
Comments:
Posted by Disaster Worker on 2009-01-13:
I've had First Choice also here in the DFW area for almost 2 years. So far, it's a lot less than TXU. For awhile, I thought TXU viewed us as their monthly fundraiser.
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