Prodigital 2000 Complaint - Prodigital Is Utterly Useless
CANADA -- On the 12th of Dec I bought a Canon 40D online through an e-bay store, ProDigital 2000, which was paid for about the 17th. Due to lake of communication, I had a P O Box address that they refused to correct the address due to the amount of the item. I was a little upset but decided to have it refunded and to re-pay for the item.
Once again due to lake of communication this only happed the following week. I paid for it with the correct shipping address a few days after. Then, nothing, not a word from them or anyone for a week after countless e-mails and requests for a tracking number, until I decided to open a case against them! The very next day I had a reply to apologize that the woman in concern had been on leave and she had the paper work on her desk. This was the 2nd Jan!
After many e-mail to find out what was going on I finally had a reply on the 13th of Jan to say that they had no stock and would not be getting anymore! I am speechless. They offer to refund or put it toward another item.
To think that if there had been proper communication I would have had the camera already. I find that the level of communication is pathetic and how they conduct their business, atrocious! And now they are refusing to correct the problem!!!!