United Airlines Complaint - Will Not Accept Baggage On Dad's Credit Card
ALBUQUERQUE, NEW MEXICO -- My son lost his billfold shortly before flight. He had no money and barely got on the flight with his passport. United would not accept my credit card (the one that paid for the tickets) by phone and made my 19 year old son leave his two bags at the airport- over 2000 miles from home. Later they apologized and offered a $25 credit towards a future United flight (never UNITED again for this family). The best they could do is having someone from India tell me that they do not accept phone credit card pays for luggage. Three weeks later the bags are still at the origin city and now waiting for the brother who is in Japan to come home and post the two bags back to Boston.
This is the gratitude you bet from United on a $515 one way ticket. Good luck to a future bankruptcy for United and NO BAIL OUT by my government. UNITED IS UNACCEPTABLE FOR ANY FUTURE FLIGHTS.