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GO Transit (Toronto) Complaint - Surprised By Winter In Canada - Delays

Review by 73784 on 2009-01-14
Every day during the week, the tens of thousands of people living in the suburbs around Toronto commute in to the city using GO Transit. We spend up to $300 a month for the "privilege" of taking public transportation, yet there are constant delays and cancellations. When winter comes to our fair city, look out.

Winter comes to Toronto every year without fail. We know it is coming and we know that winter means snow and very cold weather. GO Transit apparently hasn't sorted this out yet. Today was the coldest day of the year so far (about -25 celsius) and guess what happened? Delays of up to two hours. Sadly, this is not unusual.

Rails freeze, signals freeze and no one at GO Transit knows what to do. Some of us were lucky enough to be waiting in the warmth of a train for two hours, the rest of us were stuck outside on packed train platforms with nowhere to go.

No apologies, and certainly no compensation. Politicians tell us to keep our cars at home because public transportation in Toronto is "wonderful and dependable."

I'm going back to my car (except they also don't plow roads in Toronto...)
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