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Blockbuster Online Informative - You Can Try To Cancel

Review by tiboe on 2009-01-14
PORTLAND, OREGON -- I signed up for this service sometime in 07 @ 17.99 per month. Then it kept going up, up and up. Finally @ 34.99 per month I cancelled the service online logged in to "My Blockbuster". I received a conformation e-mail as well as a phone call by sales representative attempting to resign me at a reduced rate, I declined. Sporadically, every other month or so throughout 08 random movies one at a time would show up in the mail. I just assumed they had made a mistake and returned them to sender. OHH!! was I wrong!!Reading over my December credit card statement I noticed a charged from blockbuster 34.99 "what the @%$&". I checked with my credit card company and sure enough every month all through 08 there it was 34.99, I know what your thinking, Don't you look at your statement every month? I Should have caught this earlier. Yes and Yes.

Point is some one down at blockbuster screwed up. fortunately I saved the e-mail confirming cancellation and it is being resolved right now.
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