Total Protect Complaint - Stop Complaining - Home Warranty

Review by Employed by Total Protect on 2009-01-15
FLORIDA -- I wish the Total Protect warranty holders stop complaining and read their contracts. The customers that complain have not fully reviewed their warranty coverage, therefore, they assume since the name is Total Protect, it provides total coverage. This is not the case, this is a limited home warranty that states specifically what is covered and provides the customer with examples and conditions that are not covered.

Comments:6 Replies - Latest reply on 2009-01-15
Posted by B. on 2009-01-15:
Then maybe you guys should change your name to "Partial Protect"
Posted by B. on 2009-01-15:
Limited Protect
Not quite total protect
Almost Protect
Not really protected

Any more ideas people?
Posted by memoryx57 on 2009-01-15:
How about " Take your money no protection "
Posted by Anonymous on 2009-01-15:
"they assume since the name is Total Protect, it provides total coverage."

Man, how stupid can people be, huh? I mean come on, it doesn't say 'Absolutely, Completely, Total Protect' or anything misleading like that.
Posted by Manuel on 2009-01-15:
I am in total agreement with everyone; and I don't mean "Total" in the sense of this company's name, I mean Total as in I don't believe you are wrong at all. The company can change its name to "We-sell-you-coverage-but-when-you-need-to-place-a-claim-on-it-we-will-deny-it-then-ignore-you-until-you-go-away-'tect" That sounds like a more fitting name.

Don't come here and complain that "People are angry when we mislead them and take their money". Crook!
Posted by Starlord on 2009-01-15:
I can see their stationary now. Total Protect, Well, Not Quite Total, Just Partial, So We Can Get Your Money, Then Tell You to Go Pee Up A Rope When You Complain Company.

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