Lingo Complaint - Crooked Company - Phone Service
Phone Service - Complaint
SELMA, NORTH CAROLINA -- I ordered service with LINGO and cancelled the service 30 minutes after I ordered it. The next nigt they took the 20.73 off my debit card. My husband then called them that same night and cancelled the service again. Four days later I received the box in the mail. I called them the next day and they made no mention that they did not show our cancellation they just apologized and said they would send a prepaid label so we could send the box back. They said they would not give us our money back until they get the box. It took another 7 days to get the label and we sent the box back 3 weeks ago. I still do not have my money back. I contacted them again and they said they were only going to give me back 5 dollars due to I did not cancel the service until 6 days later and they are charging me for the shipping label. Customer beware. I have contacted the NC attorney general and will be filing a formal complaint.
They are now claiming that they do not see in their system where I called back in 30 minutes and cancelled.. This company is a bunch of crooks. Consumer BEWARE