Leather and More in Highpoint, NC Complaint - Sofa Not Assembled Properly

Review by Disgusted in Tampa on 2009-01-15
HIGHPOINT, NORTH CAROLINA -- I purchased an Omnia leather sofa with attached recliner from Leather and More in Highpoint, NC. The recliner showed up in my home with one connecting piece sitting almost 3/4 of inch higher than the rest of the sofa. When I complained to Jason at Leather and More, I was told that it was merely my, "opinion" or "perception" that the sofa was not manufactured correctly. He proceeded to yell at me saying that he and a representative from Omnia looked at photos, they had a good laugh, and further yelled that the sofa is fine. Neither Omnia or Leather and More will take ownership of the poorly assembled sofa.

I would not recommend that you purchases a sofa by Omnia nor any furniture from Leather and More. The service was outrageously poor.

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