Hilton Garden Inn Complaint - Terrible Service at Emerysville Hilton Garden Inn
EMMERYSVILLE, DISTRICT OF COLUMBIA -- I stayed at this hotel for two weeks, and the food service was terrible in a number of ways. First, the prices are so high, they border on illegal price gouging, half of the time the restaurant wasn't even open and we were forced to order our food from the bar. The service in the bar was terrible, some examples are: I sat at a table in the bar area for over 20 minutes waiting for service which never came, all while the bartender that was behind the bar did nothing except talk to another customer. I went to the bar and let them know I would be ordering, and never ever received any service. This is the same bartender that had actually requested gratuity earlier in my stay, on an evening that I actually received service, even if it was very slow.
I will never utilize a Hilton hotel ever again in my travels, and will endeavor to spread the word about the lack of service at Hilton hotels!