Kaiser Complaint - Poor Appointment Systems
PASADENA, CALIFORNIA -- I am suffering from severe cough and cold since the past one week and I have been calling kaiser for the appointment with the physician and they say the appointment is not available on the same day at my medical center and ask me to go for after hours care where the system is poor and I cannot have the chance to see my primary physician. If I want the service at my medical center I have to call the next day. I have been calling daily for the appointment at 7:00 (appointment center opens) but I have no appointment.
What is the use of having a medical insurance at such place where your health is not taken care and they don't treat you when you are sick and need a doctor?