Wyndham Worldwide Complaint - Wyndham & Get Up & Go Breach of Contract

Review by Honee on 2009-01-16
In 2008 I became a Wyndham Owner (wow). With the purchase of the (timeshare) I was given a certificate for two to enjoy a 5 day/4 night getaway to St. Thomas. After returning from Iraq I decided to cash in on my gift. But, when I contacted Get Up & Go I was informed that St. Thomas was no longer available and I have until mid-March to use the certificate. Well the brochure is titled Get up and go St. Thomas not VA, TN, SC, FL, MO, TX, CO nor HI. All of which was offered instead of St. Thomas. As we all know the only comparable place is Hawaii and guess what that was my last duty station. I don't care to go there...I want to go to ST. Thomas like the brochure states. And, they've changed it to 4 days/3 nights.

So not only do you go some where cold but you are short a night. They will not give me a number to the corporate office and are saying the only way to complain is to send a letter to guess who...yeap Get up & go! Am I the only one. What a surprise...I guess it's welcome home...

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