Overstock.com Informative - Overstock Censors User Reviews - And Poor Customer Service
Overstock.com posts only good reviews. Therefore, do not trust the reviews of their products. Some items are good, but some are junk, and you cannot tell the difference by the reviews.
In the past month, I submitted four reviews. Only the 5-star one (submitted last of the lot) is posted on their site.
I have shopped at Overstock maybe 5-7 times. Some items I have been very happy with. Others, not so happy.
Their returns policies are indeed horrible; don't count on returning. For example, I recently decided to keep a pair of slippers that were completely the wrong size for my male friend. Overstock hadn't labeled them mens or womens. Apparently you are supposed to know that M in the size chart stands for "medium" womens width? I do not want or need these slippers, but the return shipping, the restock fee, and the hassle factor, combined, mean that I will keep them as "guest" slippers. Similarly, a pair of curtains I didn't want - better to sell on Craigslist for $5 less than what I paid. Overall, a pain in the butt.
Overstock's prices are sometimes tempting, but I'm not shopping
there again. I'll stick with more reputable retailers.