Time Warner Cable - Colton Complaint - Time Warner Cable Is Unreliable Expensive And Customer Service Is Unprofessional And Almost Nonexistent

Review by drbyl on 2009-01-17
COLTON, CALIFORNIA -- I am a recent victim of Time Warner Cable, a company who prides itself with professional on time service personnel which turn out all to be just a myth. This company has no system whatsoever, waiting on the phone for someone to help you is impossible. I was told that installation would be made to my place in between the hours of 9 to 12 pm on a sat morning. I tried to call the local office at Colton between that time and there was no personnel support. This lasted for 3 hrs till I got to someone who would at the least pick up the phone and was told that a appointment was never made on my behalf.

There is absolutely no communication whatsoever on their part. Guess what time warner, you just lost yourself a dissatisfied and valued client.
Comments:1 Replies - Latest reply on 2009-08-13
Posted by TWC Vendetta on 2009-08-13:


Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.