Orbitz Complaint - Horrible
WAUKESHA, WISCONSIN -- My husband and I wanted to take a trip to a hotel to give us some alone time form the house and I went to Orbitz to get the hotel, I then cancled a REFUNDABLE hotel room in milwaukee for the Ramada Inn in Brookfield for a much lower price with AAA. When our stay at the Ramada was over we went to the bank to cash our checks and told him that his bank account was overdrawn. Orbitz had charged me for the Milwaukee hotel even after canclation. It was the worst experience ever siting on customer service hold for 52 mins and then being told that they gave the hotel the money already and they were not going to give it back.
I told everyone I know and love not to go with orbitz and no one has, if you love your money I suggest you don't either.