Toshiba Amer Info Systems Inc Complaint - Complaint - Toshiba Laptop Extended Warranty

Toshiba Laptop Extended Warranty - Complaint

Review by JR2 on 2009-01-17

I tried to purchase an extended warranty for my Toshiba Laptop.

The phone was answered by a Ashley Carroll. She was very rude. The laptop was purchased on the 17th of January 2008. She claimed I purchased it on the 11th, therefore, I could not obtain an extended warranty on my laptop. According to my receipt and charge account I purchased the laptop on the 17th. When asked to speak to a Manager she claimed they didn't have any managers on the week-end. with that She hung up on me. When I got her back again, she hung up again.

Is this the treatment I get for purchasing a Toshiba laptop. Next time I will purchase a different brand. One who appreciates me purchasing their product(s).