Target Complaint - Damaged Goods
NEW JERSEY -- I was just at Target today and happened to see the Ariel Horse that my daughter has wanted for months. I decided although I didn't have the money, I would get it for her birthday this week. There was no tag telling me the price, so when I walked over to the scanner to price it, I noticed the horse was dirty.
I walked over to an associate and let them know the issue, and asked if they had any in the back. He checked, and there was no more, so I asked if they could give me a discount and I would try to clean it off, and he said no.
I found the manager, explained the situation to him, and asked if I could get a discount. He said no because the box was never opened. I told him even 20% off because it was dirty, and he nastily said no because it was not their fault. I threw the horse down, grabbed a can of playdoh, and walked away very mad.
Now, I work in retail and if there is something wrong with an item, we give a discount. The horse was dirty. Something should have been done.