Tax Cut Complaint - Tax Cut Errors And Lack Of Service

Review by hannah51 on 2009-01-17
Tax Cut business would not load on any of the computers we own. The on-line help solution did not work. I called customer service and was told they were unaware of the particular error message, but I was told I would receive a call within 2-3 days for additional help. That was January 5, 2009 and it is now January 17 and still no call. I tried calling the 24 hour/7day per week customer support and the recorded message said to call during normal business hours.
Do not but this product.

Buy TurboTax. I never had a problem with that. I do not know what possessed me to but Tax Cut this year.

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