Toys R Us Complaint - Refund Policy
SPRINGFIELD, ILLINOIS -- I bought a Little Tykes toy for my son in Sept. when Toys R Us started running their Christmas sales. When he opened it at Christmas it did not work. I took the item back a couple of weeks after Christmas because we moved to a different state in the mean time, and they would not even exchange the toy. The manager just kept saying that the system would not take the receipt. So now our 2 year old is stuck with a $35 toy that does not work.
Come on! They need to stop running sales so early in the year if they intend to do this. I will not shop there again.
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